Learn from industry leaders in customer experience automation, digital marketing, e-commerce strategy, consumer trends on what the next steps should be for retailers and brands to deliver a seamless personalized customer experience at scale.
Forrester VP, Principal Analyst Brendan Witcher and Fang Cheng CEO & Founder of Linc share what brands and retailers must do to win customers by providing them with individualized customer experiences leveraging an automated digital workforce.
Pampered Chef VP of Customer Experience and Innovation, Shiv Dutt, discusses the success Pampered Chef has found since implementing the Linc CX Automation Platform into their customer experience strategy.
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