Webinars

Webinars

Retail Brands: How to Manage & Meet Post-Pandemic Customer Expectations

A lively discussion on how customer experience is a matter of life and death for retail brands, and how to create customers for life with a strong CX strategy and the right tool kit.
Webinars

Crafting Your CX Automation Roadmap for Optimal Engagement

Linc Global’s CEO, Fang Cheng, recently presented at the LEAD Marketing Conference where she shared strategies for Crafting Your CX Automation Roadmap for Optimal Engagement.
Webinars

How to Craft Your Conversational AI Roadmap

In this session we discuss the steps of crafting a conversational AI roadmap that is specifically tailored to the unique challenges of the post-pandemic world.
Webinars

Personalization Strategies That Create Seamless Customer Experiences

Learn from industry leaders in customer experience automation, digital marketing, e-commerce strategy, consumer trends on what the next steps should be for retailers and brands to deliver a seamless personalized customer experience at scale.
Webinars

How Brands Win Customers Through Individualized Experiences

Forrester VP, Principal Analyst Brendan Witcher and Fang Cheng CEO & Founder of Linc share what brands and retailers must do to win customers by providing them with individualized customer experiences leveraging an automated digital workforce.
Webinars

How Pampered Chef Emerged to Win With CX Automation

Pampered Chef VP of Customer Experience and Innovation, Shiv Dutt, discusses the success Pampered Chef has found since implementing the Linc CX Automation Platform into their customer experience strategy.