Webinars

A lively discussion on how customer experience is a matter of life and death for retail brands, and how to create customers for life with a strong CX strategy and the right tool kit.

Pampered Chef VP of Customer Experience and Innovation, Shiv Dutt, discusses the success Pampered Chef has found since implementing the Linc CX Automation Platform into their customer experience strategy.

Forrester VP, Principal Analyst Brendan Witcher and Fang Cheng CEO & Founder of Linc share what brands and retailers must do to win customers by providing them with individualized customer experiences leveraging an automated digital workforce.

Linc Global’s CEO, Fang Cheng, recently presented at the LEAD Marketing Conference where she shared strategies for Crafting Your CX Automation Roadmap for Optimal Engagement.

Learn from industry leaders in customer experience automation, digital marketing, e-commerce strategy, consumer trends on what the next steps should be for retailers and brands to deliver a seamless personalized customer experience at scale.

In this session we discuss the steps of crafting a conversational AI roadmap that is specifically tailored to the unique challenges of the post-pandemic world.