We live in a volatile world where the speed and spread of information, misinformation and off-the-cuff opinions can damage people, businesses, and governments in a matter of minutes. We also live in a non-private ecosystem where everything is open to the dangerous tactics of groups and individuals with a negative or potentially disruptive agenda.
Are you among the 79% of retailers who are worried about staffing their customer support teams this holiday season? Or worried about how to find more "rockstars" to keep customers happy? CX Automation has long promised to solve these problems, but automation "done right" is not easy.
Shoptalk 2023 will build on the incredible momentum of retail’s big comeback, which shattered records as the biggest and best Shoptalk ever. Over 250 senior-level speakers from the industry’s most innovative companies will take the stage to discuss the latest technologies and business models shaping the future of retail.
Where retail goes to get really ahead. Register now to get inspiration from the biggest names in retail and beyond, experience breakthrough technology firsthand, forge partnerships that break you away from the pack and make a plan for action that not only sets you up for success but sets you apart from the others.
January 14th-17th, 2023 | Jacob K. Javits Convention Center, NYC
A community for the challengers and change-makers in Retail Customer Experience